Facebook Scam

I fell for a Facebook scam last week, it was a sponsored post that I thought had been shared by a friend. I realised once I made the initial purchase as I was sent a suspicious link to ‘complete the purchase’. I did not do this, however, there is now a pending £9 transaction on my card. I froze my card and took all of my money out to be cautious. I have now noticed today that someone attempted to charge a £37 payment to the same payee. I have reported this as fraud and ordered a new card as I did not make this transaction. This also now confirms that my initial purchase definitely was suspicious and a scam. Is there any way Monzo can please help me to block this pending payment?

Please can someone advise!

It’s best to contact customer service, although it sounds like you’ve did all the right things already

2 Likes