Using iOS and found it’s a pain to find specifically how to open the support conversations inbox if you clear a push notification it’s not clear in app and think this needs adding as a separate header in the help section.
i think its easy as it and new version is nice
I don’t agree when in app and you have an unread conversation you can’t even see a notification when app is open
I’ve asked for this before but someone here said the Intercom SDK does not allow for this.
Anyone at Monzo can confirm?
No you can show the inbox, but you can’t retrieve data about specific conversations.
You can see the Intercom SDK methods here:
I agree with Trystan. I needed to contact Monzo today when a transaction was declined, but which nevertheless showed up in my account. It took me an age to discover how to send a message, and even longer to discover how to read the reply.