Early Payday Disappeared

Hi guys, saw my early payday in gray this morning, logged in at 6pm to get it and my early payday has disappeared. This is the first time happening to me.

Anyone had this experience? Is there a fix?

Not quite the same thing. My payday is tommorow and I always get the greyed out funds at 4:30pm the day before. I saw the funds this morning and now they have disappeared @N26throwaway

I claimed mine early today just after 4

Try delete and reinstall maybe?

Was trying to see if anyone had experienced it here and managed to solve it is the inapp chat is a 4hr wait. @N26throwaway Thanks for responding :hugs:

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At least your pay is still waiting to be credited tomorrow, would be even more worrying if that had done a runner an all

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Deleted and reinstalled on iOS no joy. Logged in on Android no joy… Ah well payday rolls onto tomorrow then :grimacing: @Rat_au_van

it could be your work reclaimed the money as they can do that before 4pm the day before you get your wages

Surely the grey pending transaction would vanish if that were the case?

No something is really wrong. will contact Monzo @N26throwaway

Nope received payslip which confirms my pay @shizzle

Will speak to my HR today. Thanks @N26throwaway

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@N26throwaway you were right seems HR made a mistake with my pay and corrected it today! Thanks for the advice :grinning:

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I got paid early on Friday with no problem at all

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I think this is a good lesson for anyone using Early Pay - Don’t (and I’m not saying the OP was btw) be reliant on having to have the money on that day

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I was not reliant on the money as my bills are days in advance of the date but I like to have it early none the less. I was simply trying to ascertain whether it was a bug or problem on my employers side. But I get what your saying :hugs: @JIMMWX

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Hi @bajbaje I wasn’t inferring that you were :slight_smile:

Just that I’ve always seen this “feature” as a dangerous one as it could lead people into financial difficulties should they become reliant on it.

Am I correct in saying the bacs payment shows up 3 days ealier compared to a day early. I am due wages on Tuesday, for which I can cash out on Monday at 4pm. So will I be able to see it from tomorrow

Just after Midnight on Saturday is when my last Tuesday payment showed

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Hey @Curtis84 it’s always the working day before you get paid for BACS so if Tuesday is your payday it will show up just after 9am on Monday (in grey) and you will be able to get it early at 4pm on Monday

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U are correct buddy, my wages for Tuesday is showing now. And it says to comeback on Monday at 4pm to get it early

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