Does anyone know if it’s actually possible to downgrade from Monzo Premium to Plus?
I know I can cancel Premium, especially now I’m beyond the contractual period, but rather than cancel and lose things like custom categories, virtual cards etc. just to upgrade again, I’m surprised the option isn’t physically there to just downgrade the account to Plus (might also save some customers from downgrading altogether thinking of it from a commercial aspect maybe too 
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Think you need to contact Monzo via in app chat
I’ve asked the question before in chat and they told me that you have to cancel Premium (hence cancelling all your Virtual Cards also), and then sign up to Plus.
I might be looking to do this.
Anyone know what happens to your custom categories and connected accounts? Do they come back when you resubscribe to Plus?
When I cancelled Premium my stuff stayed. I resigned up to Premium a few months later and all my stuff was there except virtual cards
I downgraded from Premium to Plus. I definitely lost my virtual cards, 99% sure I lost connected accounts and had to re-add.
Never used custom categories, so can’t help there, I’m afraid.
It’s a shame you can go from Plus to Premium without losing anything, but not the other way round.
I make use of the main tools Plus offers, but having upgraded my phone that includes free insurance with the plan I got (and being unable to travel at this time) the insurances won’t be of use to me. However, I’d be very happy to pay the fiver a month for Plus if I can easily downgrade without losing my custom categories and virtual cards.
If you downgrade, is the metal card redundant?
Alas.
Custom categories still exist as I created one for international payments and it is still there after I cancelled and resigned up to Plus.
Shame. But makes sense.
I’m minded to just cancel Premium, I think.
If there was a downgrade button I’d definitely do that, but I think I might give it a few months to see how much I miss the extra features.
Just to add another point of data as I’ve just canceled Monzo Premium.
I have also canceled Monzo business pro and the UI is very inconsistent (as in, the link to cancel is in a totally different place than Monzo Premium), but this is a separate point altogether.
So I’ve just made the call to cancel Premium.
The thing keeping me on Premium was the Vcards and the linking of them to pots, plus a couple of other nice things.
I would have totally downgraded to Plus if I could do so without cancelling all the features first. I use (used) VCards for online shopping, and one as my express transit card for TFL.
But since they disappeared, I don’t have the energy to re-set up all the payments as a new VCard.
So back to the free tier I go.
Edit: One thing I will add though, is if you ARE going to cancel, don’t do it when you are half way through a tube journey where you used a VCard for tapping in 
Did you ever use Trends and custom categories? How have their loss affected you (if at all)?
I did not sadly; in part because I never properly categorised data from when I joined Monzo, and so historical accuracy wasn’t going to be there anyway (see: YNAB), and also because Joint Account wasn’t supported.
I did set up a couple of custom categories to test it out at the start, and some still auto select as that, and this is what happens under the Categorisation screen:
i.e. transaction remains under the custom category, but won’t let me change it beyond the OG categories.
Similar in Trends, I can still see historic categorisation.
I’ve just downgraded to Plus (albeit using the clunky method of cancelling Premium and signing up for Plus).
Wasn’t too hard to setup my virtual cards again, and all my custom categories etc. stayed so I’m happy with the change overall.
Worked out:
I’m more than happy to pay for Plus for £5pm, but for the extra £10 I’m only really benefiting from phone insurance which I bought for £61.99 for the year (basically saving nearly half the price).
I think some things should be scrapped on Premium (like some of the above points I made, bar the travel insurance) including the offers, and replace them with cashback - either at a % or % at selected retailers/categories - or similar, e.g. a “Premium Bond Pot” etc.
Either way, I think the benefits no longer reflect the current climate, but that’s just my thoughts and might not apply to others 
Cancelled premium , and signed up to plus I didn’t lose my virtual cards and custom categories ,
Offers section is just to offer something… useless. No new offers for ages. Revolut for example… decent offers/cashback for £12 a month
