When you upgrade you don’t have to have a new card. When you downgrade, I understand that your card will (eventually) stop working because, rightly or wrongly, the monthly subscription is meant to pay for it.
On the downgrade front I understand the reason it’s a minimum of 6 months is to cover the cost of the card. So if you’ve done the minimum term and essentially paid the card isn’t it a bit of a waste to issue another one rather than letting it run until expiry?
The premium features such as virtual cards, mobile and travel insurance cease on downgrade. The card has already been issued and doesn’t provide any actual benefits, for example you can’t present it somewhere for exclusive benefits. The card operates like any other card does so replacing it on downgrade just seems like a waste of an expensive metal card and using unnecessary plastic to create a new one when you could just let it run until it finishes.
I think what Monzo’s trying to mitigate against is folk paying for six months of Premium then keeping the card until it expires. Personslly, I’d be more relaxed about that (and probably sell different physical cards for a profit) but that seems to be their business model for now.
They do seem to be looking again at the paid offerings so who knows, it might change?
I am still paying and I’ve no plans on cancelling my premium. Very quick to judge motives aren’t you.
I’m simply concerned for the environmental cost of unnecessary replacement cards and that applies to upgrade or downgrade. Why not making it optional to change the card so that those who are more environmentally conscious can make a choice.