Discover balance without phone


#1

My handset bricked yesterday and I am waiting for a warranty replacement. Is there anyway I can discover my balance without the app?


(Alex Sherwood) #2

Yes there is, it’s a bit techy but if you log into the developer’s playground via https://developers.getmondo.co.uk/ then select Show Balance, then Send - that’ll give you your balance, from the API :slight_smile:

I expect you could also email the support team via help@monzo.com to check it too.


#3

Great, sorted! Thanks


#4

It would be good to check via an ATM but when I tried at a CashZone ATM outside an East of England Co-operative food store it just displayed the balance as ???.?? which was a bit odd!


(Alex Sherwood) #5

Sounds like that’s because these are prepaid cards then :wink:

I’m guessing that this will be fixed once Monzo has set up the current accounts & / or is issuing debit cards instead.


(system) #6

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