OKAY so my phone has been destroyed and my monzo account and email is on it
i also moved all my money too MY SAVINGS so i have no money in my actual account i have a laptop but you cant move money from pots to my actual bank and need this money now to buy an new phone also idk my Gmail password making it so im locked out and unable to transfer any money. is there anything i can do to get the money moved out the pot?
How did you get the link to log into the web interface if you don’t know your email password?
2 Likes
Without the device he used to authenticate the log in the chances are slim I’m afraid. Google account authentication needs 4 things, the device that was last used and or commonly used, the WiFi or internet protocol address to match and of course his sign in credentials. If you’re using a mobile then the number has to be the same as well.
1 Like