Perhaps someone can help me. I requested a withdrawal from a flexible savings pot on Tuesday. The app told me it would clear in my Monzo account the next working day (Wednesday). It’s now Thursday morning and the money has disappeared from my savings pot but hasn’t cleared in my Monzo balance. It appears as a greyed out ‘upcoming’ transaction, due at 16:00 yesterday.
I’ve been told in the in-app chat that this is normal. Am I missing something here? How long do I need to wait? If these delays are indeed normal, the copy in the app that claims it’ll arrive the next day should be changed.