Delayed savings pot withdrawal

Still no response on the chat about this, over 4 hours wait and it still says someone will respond in a few hours.

I had a similar delay of several hours. In fact, the twitter team replied to me faster.

I’m having the same issue. £100 has seemingly disappeared from my savings Pot (Charters Savings Bank). I withdrew the money a few days ago. But it’s not even showing up as a scheduled payment. It’s just disappeared! I