Credit card balance

[Reck]

How often does the balance on attached credit cards get updated, how I can be sure it’s an accurate balance?

If it’s not always accurate is there a way to manually refresh it?

Thanks.

[Ivan1954]

My legacy credit cards (Nationwide and NatWest) can sometimes take up to 3 days before the transactions show on the balance.

Tandem on the other hand is almost instant

Hope that helps

[Rat_au_van (Em)]

Tandem isn’t in the monzo integration is it?

[Ivan1954]

My apologies.

I just assumed the OP meant when checking the balances on the relevant cards own website or app

[Reck]

Sorry for any confusion. I’ve added my Lloyd’s credit card to Monzo and it shows me the balance I have on it.

I was just wondering how accurate the balance reading is.

[tbutz (🏳️‍🌈 Producer of "low value commentary")]

IIRC the balance is refreshed every 6 hours, so 4 times a day.

Edit: See this:

Monzo Labs: Connected Credit Cards

Right now we poll the account every 6 hours (6am, 12pm etc), but will be tuning this as we see how usage goes. We also might not pick up new info every time we poll, as it depends on the bank, i think Barclaycard is actually pretty speedy, so perhaps we’ll go a bit faster once we have some more people on board.

[Reck]

Thanks @tbutz that’s the kind of info I was after. If it’s accurate to 4 hours that’s good enough.