What’s the significance of having to specify Personal or Business for account type?
Other then the guidance in the account name field what does the choice effect (if anything)?
What’s the significance of having to specify Personal or Business for account type?
Other then the guidance in the account name field what does the choice effect (if anything)?
Helps with matching for confirmation of payee, I understand. So you go to pay Joe Blogs Inc and it comes back as a personal account and not business, might be a hint the invoice has been intercepted.
@robinb hopefully this falls under this thread but will we have be able to set Card payments to come from Pots, i/e Subscriptions like Netflix etc?
I know this can be achieved with IFTTT but I’d rather just be able to do this within Monzo, especially now IFTTT is paid and saves me creating Applets for every subscription I have.
Many Thanks
=Jonathan
Everyone has said pretty much everything on this already, but since this was my biggest problem with Monzo, I have to thank you! The problem with different payees with the same bank account and different references has been well and truly sorted. I can pay my children’s pocket money with confidence. I am very happy indeed!
Really great update overall. Just merged all my contacts and tidied everything up.
One issue I have though is the recent payees suggestion, this makes zero sense on my account.
The 3 recent payees suggested to me are payees I have transferred money once to, quite some time ago. Nobody I have recently transferred money to is there, they are in the frequent section. So what is the point of the recent payees section? I think it should be removed.
That’s great to hear @MScottBIW ! Thanks to everyone who raised this issue early on, we were able to plan for it when laying the ground-work for the payee improvements which made it easier to implement
@MalaiseForever Have you tried the favourite payees option in labs? Keen to hear if that solves this issue for you. I think the problem is that if a payee appears in the frequent section, they won’t also show in recent, so your most “recent” payees are obscured.
@jonathan.gorbutt This is being looked at at the moment, but by another team
Bit of feedback:
I think the “Combine” payees flow could have better UX.
The current flow is: ‘payee ==> edit ==> Combine ==> message box containing loads of text pops up to explain what will happen ==> OK’.
I think the message box containing all the text is not a particularly pleasant UX. It would be much nice if the message box had the details (profile picture, name ect…) of payee 1, which is being deleted, on the left then an arrow pointing to the details of the payee 2, which the accounts in payee 1 are being transferred to (see below) and then the text below.
It would also be great to be able to swap payee 1 with payee 2 so that payee 2 is deleted, then have the explanation text change too if the button is pressed.
'payee 1 details ==> ‘payee 2 details’
< swap button >
‘text explaining which will be deleted here’
Two teams working on the core app !
This is exciting!
I’m so pleased to know the the following are coming or at least being looked at:
Dark Mode
Payee photos
Card Payments from Pots
Thanks
I’ve tried that yes and the recent payees still don’t make sense to me, are they meant to be most recent ones outside of my favourites? Because they’re payees I haven’t used for a long long time.
Yeah there is no cut off time for recents, so they are just the “most recent” you’ve paid (except for people in your favourites.
It’s not ideal; we had some bigger plans for recents that we ran out of time for. In the mean time we could introduce a cut off, potentially.
Just for feedback, this is exactly how I would expect it to work.
I don’t think a cutoff is necessarily helpful, as there’s no point really in having a shorter list for the sake of it and the most recent appear at the top, don’t they?
I think it should work like you describe, but I’m not convinced mine does. Will investigate later…
So say you had everyone you had ever paid in favourites, would recent show anything or just pick a random selection?
It might be good to have a cut off even if something like 12 months
It’s not a big deal and now I understand it I don’t really mind. It’s just a bit strange at first when someone comes up in recents when you know you haven’t paid them for 2 years
I’m not massively fussed about the UI, but the order it currently works is not intuitive to me.
If I start with Payee 1, choose combine payees and then select Payee 2 my expectation is I would be offered to add Payee 1 to Payee 2 (i.e. remove Payee 1). But it actually works the other way round. I guess the current way is intuitive to others
The swap option might be a good satisfy all approach
Oooh the big grey search has gone and now it’s a magnifying glass on top right like the Home Screen. Much cleaner Payments page as a result
Edit: I’m on iOS
To add a 3rd option in the mix, I’d prefer to be able to manually order them!
At the moment they seem to be ordered reverse chronologically by date/time added. I think any one of the 3 above-mentioned options would be better.
The payments tab change that went live this morning on TestFlight on iOS is beautiful, that screen looks great now!
Thanks team!
Is there any plans to change the payments flow? feels outdated now