Contactless not working

Hi,

I have been using monzo for an year now and this is happening for the first time that my contactless is not working and the payment is declined I have used chip and pin for almost 4 consecutive transactions still the contactless is not working. It would be great if I could get some help on this.

In app chat will be the best place for this.

We’re all just customers like you on here, so can only point out bits of things - whereas they’ll be able to check your account settings and talk you through things to try etc.

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Hi @Nikitaa & welcome :wave:

@Ordog has the best advice above :point_up:

But just quickly… is it the Monzo card or your phone that you are attempting to pay via contactless?

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