Contact monzo

How do I contact monzo regarding a pending transaction that has not been refunded? I cannot find any link to actually speaking/contacting them! Hell would be greatly appreciated.

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Help section > Search “Contact” > Press “Contact us”

Or you can do it via that transaction, which is the better option. Scroll down and “Something wrong? Get help”


Monzo debited my account with £10 after a failed transaction with giffgaff.

Ok, speak to monzo.

It’ll likely return within 7/30 days if giffgaff don’t collect the funds. Monzo can let you know if that’s the case.