Hey, my mother and I signed up to Monzo at around the same time. I now use mine as my daily bank account, and my mother used her solely to send me money if she needed to, usually small amounts like £40. But yesterday she sent me £368 and today her account has been closed, and Monzo won’t give a reason as to why. They say it’s something to do with terms and conditions. I’m assuming it’s probably because she used it to send me money and didn’t use her card to buy things, and was using my phone to log in and transfer it, as she’s 70 and does not have a smartphone. I’ve read online loads of stuff about fraud and criminal activity and being investigated etc. Seems a little odd they would do this as it was literally my mum putting money in over paypoint because it was easier than going to the bank. Kinda worried they’re gonna close mine giving no reason so don’t really want to use them anymore…
Has anyone had anything similar happen?