Chip and Signature for Accessibility


(Allie) #1

I’m wondering if Monzo offers chip and signature cards for users who have difficulty using a PIN. All British banks are supposed to, and American Express advertises this in the info that comes with a new card (I’ve seen it on some other bank literature too), but I’m wondering if Monzo actually does.

If so, and this is why I got thinking about it, how do you then handle actions in app that are normally verified by use of the card PIN?


#2

While we’re on accessibility, I would love for all Monzo cards to be RNIB approved accessible cards, in the way that Natwest, RBS, and Barclays are now offering them.


(Allie) #3

I liked it because I think it should be offered, but I disagree on all cards. I’d like a nice, slick unembossed card :smiley:


#4

I liked it because you liked mine :stuck_out_tongue:


#5

This has been suggested before but not got anywhere.

PS Handelsbanken UK also have an accessible card with a contrasting stripe one end and a notch the other


(Mark Edmonds) #6

Chip and signature isn’t supported.
I know as when I was in the states I was getting declined on those terminals and spoke to COps and they said it’s not supported.


(Allie) #7

Well, one, that’s really concerning if terminals without PIN support decline. Two, that’s behaviour of the chip and PIN card that is standard. Not issuance of a chip and signature card to support a user with accessibility needs.


(system) #8

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.