Chip and PIN COVID-19

[Peter_G]

Hey @Soup_Dragon - this is already being discussed over here:

Chip and PIN in the age of Coronavirus / COVID-19

Hi, the Monzo app is asking me to use chip and pin for my next transaction, but the coronavirus risk of much lower if we use contactless. I understand it’s a security feature but surely sound be required at the present time? Will I be able to continue to use contactless or will the card so working until I use chip and pin? Thanks

Where Monzo have confirmed that you can enter your PIN in the app rather than on a terminal to reset the contactless limit:

Chip and PIN in the age of Coronavirus / COVID-19

You can avoid using Chip and PIN by tapping for your next transaction. The payment will fail, but you’ll have the option to enter you PIN into the app (open up the failed transaction in your feed). Once you do that, try your payment again (it must be the same amount at the same merchant) and it will succeed. It will also reset the contactless counter so your card will work normally again. Alternatively consider using Apple Pay or Google Pay. Those options never require Chip and PIN.

I’m closing this topic now as it’s a duplicate. Do feel free to continue the discussion in the other one, though!