Cheque still not showing as being received.

Hi, I posted a cheque to Monzo on the 9th December and its still not showing as being received. I sent it to the correct address and wrote my account number on the back.

Has anyone else sent a cheque in this month and are you still waiting for the funds or the cheque to even show on your account?

Thanks

The best and quickest answer for this would be using the support ticket in the app.

Yip, Im in the same boat, mine is for a grand total of £9ish on 2 cheques, so I’m not overly concerned about it but it possible does highlight the problem could have been a lot worse if the cheque had I been for hundreds or thousands of £££.

I’m hoping the money turns up in my account soon as its my first time sending a cheque in so hoping it works although the cheque deposit by phone wuld be coolest.

I’m sorry to hear your cheque still hasn’t been processed :pensive:

If you send us message in the in-app Chat, then we can take a look and see what’s happened on our end for you!

Also in regards to a cheque deposit by phone, you can vote for this here: ⏰ Cheque imaging