Chat and call times are changing

[Ordog]

I think this has been a thing for a while now. Here is a topic from January about it…

Rate your help experience

I got a notification to review my recent support chat. Not seen this before. I have screenshot the pages below. Good to see that chat support is being looked at. I was impressed with the speed of my response to a non urgent query which was less than 5 minutes on the first day after a bank holiday. [Screenshot_20200104_085712_com.huawei.android.launcher] [Screenshot_20200104_085720_co.uk.getmondo] [Screenshot_20200104_085735_co.uk.getmondo] [Screenshot_20200104_085846_co.uk.getmondo]