I got a message on my app that my allowances (card issues and fees for withdrawals) were changing, which is fair enough, of course.
However, the message seemed to imply I could keep my existing allowances. When I clicked on the button, it took me to another screen which invited me to either set up a direct debit or make a cash payment every 35 days. But it didn’t tell me how much was involved, nor was it really clear what I would be paying for.
Can anyone explain or tell me how much the cost is?
(Side issue - I have just been a through a long harangue with Customer Support about clear communication, misstatements, broken deadlines. So, at the moment I am not feeling well disposed towards to Monzo, especially on top some other negative impacts in the last year or two. Not expecting comment on this, just providing context to my mood.)