Change account number + sort code

[dolanmiu (Dolan)]

Thanks for all the re-assurance everyone

I suppose I don’t need to change my account number and sort code after all

[Rat_au_van (Em)]

Is it wrong that I’m jealous of how memorable your account number is?

[jrlagerman (Jorge)]

Not at all, I hate him/her already

[BethS]

I miss my Santander one. It was so easy to remember.

My Monzo is not

[WillP79]

I have…

[TTJJ]

@HughWells

Whilst we can do this if you like, by contacting COps, it does have a few unintended side affects including being reported as a new account on your credit file as these are done based on account number

I’ve asked you to do this for me repeatedly and keep getting told no, amongst various other things. You make it sound so easy here.

[HughWells]

Sorry to hear that It is possible, although only done in very rare cases. Do you know why you’re being told no?

[TTJJ]

@HughWells Thanks for replying. It’s a very niche issue but one I can see causing a problem for me in the future when you allow international inbound payments. The bank I use to send money to myself from abroad asks for local account details in additional to the IBAN etc but drops the first 0 in the same way it would when you enter currency as £010.00. I had an issue with HSBC but they changed the account number straight away. You assured me that everyone’s account numbers were being changed anyway but then later said it was a misinterpratation of the back-end team response. I intend to switch to Monzo once you’ve sorted a few things out and didn’t want to be an issue further down the line. The line now is it’s not possible to be done.

[Peter_G]

You’ve really lucked out in the memorable account number stakes.

[Liam_W]

Aw, that’s an easily memorable account number. Makes me miss the 88888881 account number I got with my starling account.

[BethS]

My starling one is semi memorable apparently

[TTJJ]

@TTJJ

@HughWells Thanks for replying. It’s a very niche issue but one I can see causing a problem for me in the future when you allow international inbound payments. The bank I use to send money to myself from abroad asks for local account details in additional to the IBAN etc but drops the first 0 in the same way it would when you enter currency as £010.00. I had an issue with HSBC but they changed the account number straight away. You assured me that everyone’s account numbers were being changed anyway but then later said it was a misinterpratation of the back-end team response. I intend to switch to Monzo once you’ve sorted a few things out and didn’t want to be an issue further down the line. The line now is it’s not possible to be done.

I suppose this isn’t getting resolved

[HughWells]

@TTJJ

I suppose this isn’t getting resolved

Sorry for the delayed response, I’m afraid I only check the forum as and when, if I’m not working

Would you be able to DM me your account email please, so I can have a look?

[TTJJ]

All done

[HughWells]

Thanks For transparency, I’ll reach out to you via in app chat