Continuing with the “saga” of trying to set up direct debits in the Mondo Current Account; I have today received back the following message re; a failed attempt.
Unfortunately we are unable to change the account details to Monzo Bank Limited as our system is not accepting these account details due to Monzo Bank Limited being a non traditional form of bank.
What does this mean? How will it get resolved?
If Monzo is to become the bank of choice for many people, who want a better way of banking; this is not going to be achieved if something simple and straightforward as setting up a direct debit cannot be easily achieved.