Unhelpful customer service cashpoint error went to the cashpoint on Friday early morning check my balance had the money in my account we went to draw it cash machine made with alright sounds then reboot itself said not to retain and pin and took my card

I had the same thing happen at the machine 4 weeks ago took £250 from my account but didnt give me any cash. Still waiting for it back :woman_facepalming: says could take up to 3 months

Cashpoint failed to give me my money and then took my cash card as well

UK Help

Kehume7 (Katie Hume) 26 March 2021 09:30 50

Hello anyone waiting on a refund from an ATM withdrawal. After 3 months the money has gone back into my account .

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Cashpoint failed to give me my money and then took my cash card as well

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