Cashing in cheque with Monzo

Hello, does anyone know how they can cash cheque with Monzo that’s over £500? What’s the safest way to do it? I worry about sending the cheque and it getting lost in the mail.

Thanks :slight_smile:

I seem to recall someone mentioning in the past that Monzo lost their cheque and they asked for a replacement to be sent.

I can’t see you getting compensation. The ombudsman reward very little compensation for a lot more serious things in my experience.

1 Like

I can’t answer how the system with your employer works and what that meant for your relationship with them :man_shrugging:

I’m just sharing my experience from reading what people have written on here. From reading the comments on the community I also observe that Monzo throw compensation around all over the place but I’ve not heard of it being done for a lost cheque. Probably because it’s rare it happens?

1 Like

Not overly generous, just considerate enough to resolve the concerns raised and, in theory, avoid sending to the ombudsman.

2 Likes

Got to love a good old fashioned Monzo hypothetical debate!

4 Likes

Banks are generous at complaint level, usually starting £25 for each concern as a minimum.

Monzo had a wild way of doing it though, and unusual amounts :sweat_smile:

2 Likes

Hi all, what happens when you don’t hear back from MONZO at all about the cheque? I don’t know how to get in touch with their support, I can only find FAQ pages but now I’m really worried about a missing cheque. Royal mail said it’s delivered with signature.

Press this on your phone