I head on holidays tomorrow. My friend and I both got Monzo cards, he just tried to withdraw cash from a bank machine at tesco express, the transaction failed yet his balance reads that the transaction was successful. I have read that people are having problems while abroad as well.
I am heading to Spain, I need to be able to use the card to withdraw cash in Spain, alternatively I would like the money refunded to my account immediately (or a guarantee that the card will work at a bank machine tomorrow in the UK so I can clear the account out).
This is urgent, I have messaged the chat option in my app but have no reply yet.