Card payments may fail and bank transfers may fail or be delayed 23/04/2018 (Resolved)

I’m on 3 mobile and am just going to assume it’s without charge.

To be fair it’s not Monzo or RBS who would charge you but your mobile provider (aka scammer) of choice. Granted it’s pretty unusual for UK operators to charge for receiving a text but it’s technically possible, and they could always make up an excuse like you were roaming at that time.

1 Like

RBS texts are bit different to this I think. This status page is not owned by Monzo they are using a 3rd party for this service. Users basically subscribe to 3rd party text service which has no direct link to Monzo and Monzo don’t have any control over them.

Someone with 3 will confirm this I am sure.

1 Like

Well give Three are an awesome network, I’m confident I won’t be charged :wink:

Should be fine within the U.K. but check the fine print just in case. :wink:

Also while I don’t think StatusPage.io (the third-party providing the status page) would be that nasty, reverse-billed premium-rate SMS is a thing.

I’m on 3 and it’s free to receive these texts within the. EU and their Feel at Home countries. I’m not aware that 3 would charge to receive any SMS message.

2 Likes

Not those ones for sure, but some SMS can be reverse-charged. It uses the same mechanism as premium-rate SMS but in reverse.

1 Like

Ah right. It wouldn’t be 3 charging for them?

I’m on 3 contract and I never got charged to receive the sms, I was signed up to receive updates but didn’t get it, I then signed up to updates for this specific incident, and received those.

Seems like noone got a text from status page, maybe one of the staff can look into this?

2 Likes

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.