Anyone else have problem paying with card at post office? Monzo was declined…so paid with my Lloyd’s card and it worked

Email the info to acceptance@monzo.com

The search option is your friend :smiley: [image] So Why does the Post Office refuse the Monzo Card Help I currently do not think it’s worth me to change over fully to Monzo as I’ve discovered a number of outlets refuse you to use the Monzo debit card, more notably the Pos…

Certainly an odd one! :stuck_out_tongue: I was at the Post Office on the 1st of the month and had no trouble making payment with Monzo (via Google Pay) :slight_smile: I was just paying for postage on a letter, was it just a run of the mill purchase for you too? :slight_smile: It would be worth loo…

It’s not even that…it just comes as card type not recognized, as soon as I put the card in at he post office

As you’ll see in the other thread posted above, some Post Offices especially those in shops will try and ‘double dip’ on their commission by paying for your Post Office transactions as an ATM Withdrawl, meaning they get the money for whatever you’re doing at the Post Office AND for doing a ‘cash wit…

All I know is when the error came up even before I entered the pin…he said is that MasterCard…we can’t accept it as it comes up with error message…

And the transaction was never declined…as soon as I entered my card.evem before entering the pin…it does not accept it…

Having paid at a Post Office today I can confirm this is more likely the operative trying to put the card through as a “banking transaction” (ie. cash withdrawal, cash deposit, cheque deposit etc.) rather than a payment transaction :disappointed: If you could email through the details to acceptance…

I have sent an email earlier saying this has happened…still waiting for reply

Thanks! The Payments Team will be back in on Monday to take a look for you :+1:

Hi, I’m a new monzo customer and today my card wasn’t accepted at 2 post offices (using chip and pin) . Their card machines just said “not accepted”. Instead I had to go home, fetch my natwest card, transfer money into that account and then use that card. The cashier said they do accept mastercard …

Card Payment Declined at the Post Office

UK Help

nickh 9 November 2018 17:19 2

The search option is your friend

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Card Payment Declined at the Post Office

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