good afternoon.
please wonder if you have any problems with the delivery of my card. it is scheduled to arrive in March and so far I have not received the card thank you
All post is delayed at the moment due to the current pandemic. Expect to wait a little longer for all post and parcels, including from Monzo
Ok. Thanks
My new card took 3 weeks to arrive although that may have more to do with my postman’s ability to get mail to right address
Oh yeah, missed that part my apologies. This is the best advice to follow.
I opened a new joint account a week or so ago and there was no discernible delay in card delivery. Only took three or four days. If you’ve been waiting weeks, I’d flag it.
hey, i ordered my card on the 4th of june and my card was supposed to come on the 7th,
but its the 9th now so, how long on average should i wait any longer? because im in need of it. or should i ask for a new one to be delivered? i’ve already tried emailing monzo’s help centre but no response…
I’d wait until the end of the week myself, you can always send in-app chat a message and ask how long they suggest.
Considering there’s no post on a Saturday at the moment, I would say wait a little longer before you chase for a replacement.
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