Hey guys, I have a problem with my Monzo current account card.
I recently activated my card (previously a beta tester for the current account) and it seems like it updated my PIN without notifying me.
So after incorrectly entering my PIN shortly after, my card has now been blocked. Has anyone else been in this situation? I managed to discover my current PIN with help from customer support, but right now I can’t withdraw cash, which is pretty essential where I’m travelling (South America).
I can’t use an ATM to unblock my card as those services aren’t available for foreign debit cards. Does anyone else have any solutions? Customer Support suggested sending out a replacement card, which seems crazy as it would likely take 2-3 weeks I assume.
Also, I still have my prepaid card with me, but that is also now blocked since I updated my Monzo account to the current account!
Appreciate any tips.