Hi, so my partner was using my card by accident so he was putting in the wrong pin. This of course blocked it and now I can’t use my card. It says to unblock it by doing ’ pin services’ on the atm but we are travelling in Singapore and no ATMs have that option. Any advice on how I can use my card again? Thanks!
The below article explains what to do. If you’re curious where I found this, I searched in the help section of the app for ‘blocked card’.
I think that article is about unblocking access to the app, and not a locked debit card.
Maybe However it is under ‘Monzo Card and PIN’
Edit: Looks like they have the exact same article retitled under different sections - here is the recovering your PIN one which has exactly the same steps:
pretty sure the only way to via an ATM to unblock a PIN on the card itself.
Ah bummer I only have these options under card details
- Get a pin reminder
- See my card number
- See my card CVC