Incorrect pin attempts but can't reactivate or unblock card at ATM abroad

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Hi, so my partner was using my card by accident so he was putting in the wrong pin. This of course blocked it and now I can’t use my card. It says to unblock it by doing ’ pin services’ on the atm but we are travelling in Singapore and no ATMs have that option. Any advice on how I can use my card again? Thanks!

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The below article explains what to do. If you’re curious where I found this, I searched in the help section of the app for ‘blocked card’.

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I think that article is about unblocking access to the app, and not a locked debit card.

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Maybe :person_shrugging: However it is under ‘Monzo Card and PIN’

Edit: Looks like they have the exact same article retitled under different sections - here is the recovering your PIN one which has exactly the same steps:

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pretty sure the only way to via an ATM to unblock a PIN on the card itself.

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Ah bummer I only have these options under card details

  1. Get a pin reminder
  2. See my card number
  3. See my card CVC
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Looks like the above only refers to the app based stuff not the physical card PIN for ATM and purchases etc.

I can’t remember if staff can unblock the pin from their side.