I can’t seem to transfer money from my HSBC account to Monzo card. The HSBC transfer facility doesn’t seem to recognise my Monzo account no and sort code.
I am £6 overdrawn, and no way to get money onto the card, since top ups stopped working :(
Double check the sort code - it’s 04-00-04. It’s easy to mistype 
If you’re sure it’s correct, you’d be best contacting HSBC.
Like Liam said - it’s probably best to contact HSBC as they’d probably be able to do this manually if you are having issues trying to do it.
Don’t worry though - you won’t be charged for using £6 of your overdraft in the meantime, as you have a £20 buffer amount 
Okay I got it to work. Monzo app was showing me the wrong sort code. Thank you guys.
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Glad you’ve managed to get it working
Really? 
Has it changed to the proper one now or are you able to send a screen shot to in app help because that’s a serious issue
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