This week I got my Monzo Card and set myself up onto the app.
I just tried to transfer my cash onto the Monzo Card using the details given in the app but Natwest said “cannot transfer as the sort code/account code combination not recognised”
Hi Oliver,
Awesome news about joining Monzo! 
Could you confirm if you’re entering 04-00-04 as the sort code? I hear a few people have been getting the digit 4 in the wrong place 
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hello @o3gan,
Can I confirm you are using the sort code 04-00-04?
There is a sort code of 40-00-04 that is not ours and does not accept inbound payments 
Embarrassingly… yeah… that was it… thanks for your help!
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