I cannot log in

Hi, I am very new to Monzo. I opened my account in the UK, paid money into my account and have my card. Whilst at home I could log into my account. I am now on holiday in Australia and cannot log in. I have sent 2 emails to Monzo help but have not had a reply. Can anyone help please?

Hey Jane! :wave:t5: I’m very sorry you’re having problems logging in! I’ll reach out to you via message and we’ll do our best to get you up and running again!