Can't download PDF bank statement

I just get July for some reason and then when I click on that, and then PDF it comes up with an error message.

No, but my situation is a bit unusual :slight_smile: Long story

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I get those (monthly) dates because I have set them as the reporting period for Summary. It seems you may not have set any dates. Anyway, you can download the necessary files as required. If your phone then errors when downloading, there may be another issue at hand. Like permissions - does your phone have permissions set to allow Monzo access to your phone storage?

Good idea! Just tried that but it still doesn’t work :frowning:

Can you download all time, and then only send the pages from what you need.


This never used to work for me, live support can fix it though, you may have to persevere until you get to a specialist.