At the moment the web interface is pretty useless and I would have expected that after all this time we would have at least the only feature that would make a difference: the ability to download your bank statements from there.
I think this is a great idea for an addition to the web portal. I can see this being very useful, especially for Business Accounts.
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tbutz
(đłïžâđ Producer of "low value commentary")
3
As I understood it, the web interface is an emergency access to your account, to allow you to check balances etc. Itâs not meant to be fully-featured, for that you should be using the app.
I do agree the interface could be added to and improved, but when viewed with this in mind, I can see why development on it has not really happened.
How do you actually get a legitimate full statement now? I know for my mortgage application I had to provide 3 months of statements on numerous occasions (nightmare I know). TSB was awful and tried to charge me for it - is that possible with Monzo at the moment?
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tbutz
(đłïžâđ Producer of "low value commentary")
5
Go to the Accounts tab, then click your name/account details at the top of the page.
Then scroll down and you should see an âAccount Statementsâ section with Statement History which you can click; this will take you to all the statements available on your account (it may take a while â about 10 seconds on mine â to collate all the info). Each month is available as a PDF item which can be then exported to your preferred location.
Thatâs on iOS, but should be similar on Android.
Excellent thank you, with that in mind and Monzo branding as a mobile only bank I can see why it shouldnât be within the online emergency web.
However⊠I think they could work on the emergency portal and model it more into a nice web interface, even if itâs just a nicer way to view you statements too as you can agree itâs awful trying to read a full size PDF on a mobile, despite the size of screen (unless an iPad).
To be honest, it makes more sense being on the website than the phone. Whenever I generate a bank statement, I need it for either an online application (which probably doesnât work on a phone) or I need to print it for an offline application for something (and I suspect the vast majority of Monzo users donât have access to a printer at home and need to print at work, or the printer they have doesnât support printing from phones). So, every time, I either AirDrop, save to Dropbox or send an email to myself to print it when I next get to work.
@theshillito That is exactly my point. At the moment the only way to do that is to download it to your phone through the app, send it to yourself over email and then print them.
Very annoying process.
You could use airdrop or save it to your shared storage (iCloud, onedrive, etc. ), since you need to copy the link you should be able to just paste the link into your PC if you use a universal copy and paste feature.
Well, I donât want to install other apps to do somethings that my provider should do. Itâs counter intuitive and it defies the purpose of having a single and simple solution for your banking.
Itâs for emergency access only when your card/phone has been lost or stolen
It would make it easier to print instead of having to send it to your PC first.
Iâm more siding with #1.
The rare occurrences that you need to print a statement may not warrant all this extra development time to build it. When the quick solution would be airdrop or connecting your phone to the printer directly to name a few.
Personally, Iâve only had to generate statements twice and I just told the companies that I donât have a printer so sent them via email.
As a non-uk national, most institutions tend to be âextra-carefulâ with us and ask to provide several proofs by uploading them on theyâre websites, which most likely are not mobile-friendly, and having the ability so simply download them from the web interface
â1. Itâs for emergency access only when your card/phone has been lost or stolenâ
What use does that web view have when you lose your phone and the only thing you can do is to see you balance, but canât transfer money to other accounts nor download proof of your account existence/ownership?
Donât shoot the messenger, Iâm literally repeating what Monzo have stated itâs purpose is:
Welcome to Monzo for Emergencies
If youâve lost your phone, or thereâs any other reason you canât get into your Monzo app, log in here to see a stripped-back version of your account.
Monzo is an app based bank, so everything is in the app. It doesnât take long for a new card to be dispatched and if you request a new one you can instantly add it to Android/Apple Pay too
I said that I agree with your point but if I had to take a side, Iâd go with #1. Itâs nothing personal
You shouldnât need to⊠a pdf is a pdf. That your going a roundabout way to get it to your pc Iâm not sure is monzos fault.
Your provider is a mobile only bank, you knew that going in. That you donât use cloud storage or donât have a phone with native copy paste or native airdrop isnât really monzos fault.
Isnât the whole âMonzo Web is meant to be for emergencies onlyâ argument beside the point?
Yes, itâs the reason Monzo have given for not providing this sort of functionality and currently Monzo Web is meant to be used for emergencies only.
However, this thread is more about whether people would find the ability to download bank statements directly from Monzo Web useful (and about how the feature could be implemented).