When I attempt to send a payment to my friend the application says “Sorry, there was a problem. Please try again and contact us if it continues.” At first, I thought this might be due to it being a new account, however, it has been several days, and I’ve uninstalled and reinstalled it, yet I still cannot transfer money to another Monzo user.
They might have blocked you their side
Not sure the error the other end sees but is easy to block monzo contacts paying you.
That would be interesting because they sit at the desk beside me
I’d still block someone
Can you send to any other monzo user and/or a normal account number and sort code?
Not that I’m aware of, but I don’t have a large number of random strangers I’m willing to send arbitrary amounts of cash to.
Fairs.
Try sending to their account number and sort code and see if that works?
have you both enabled payments with friends in you privacy and security settings ?
Good question. I didn’t notice the USA tag
It feels to me like it is a bug related to the nearby friends feature. My friend sent $5 to me using it to see how it worked, and I was going to send it back. However, I was unable to send it back via any methods in the Android application, eventually, they requested $5 from me and that worked. The process of requesting money without using nearby friends also added them to my contacts list which they weren’t previously. Seems like a flow that hasn’t been fully flushed out