Cannot Send Payment to Friend

When I attempt to send a payment to my friend the application says “Sorry, there was a problem. Please try again and contact us if it continues.” At first, I thought this might be due to it being a new account, however, it has been several days, and I’ve uninstalled and reinstalled it, yet I still cannot transfer money to another Monzo user.

They might have blocked you their side :eyes:

Not sure the error the other end sees but is easy to block monzo contacts paying you.

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That would be interesting because they sit at the desk beside me :laughing:

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I’d still block someone :upside_down_face::rofl:

Can you send to any other monzo user and/or a normal account number and sort code?

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Not that I’m aware of, but I don’t have a large number of random strangers I’m willing to send arbitrary amounts of cash to. :rofl:

Fairs.

Try sending to their account number and sort code and see if that works?

have you both enabled payments with friends in you privacy and security settings ?

Good question. I didn’t notice the USA tag :upside_down_face:

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It feels to me like it is a bug related to the nearby friends feature. My friend sent $5 to me using it to see how it worked, and I was going to send it back. However, I was unable to send it back via any methods in the Android application, eventually, they requested $5 from me and that worked. The process of requesting money without using nearby friends also added them to my contacts list which they weren’t previously. Seems like a flow that hasn’t been fully flushed out :person_shrugging:

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