When I attempt to send a payment to my friend the application says “Sorry, there was a problem. Please try again and contact us if it continues.” At first, I thought this might be due to it being a new account, however, it has been several days, and I’ve uninstalled and reinstalled it, yet I still cannot transfer money to another Monzo user.
They might have blocked you their side ![]()
Not sure the error the other end sees but is easy to block monzo contacts paying you.
That would be interesting because they sit at the desk beside me ![]()
I’d still block someone ![]()
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Can you send to any other monzo user and/or a normal account number and sort code?
Not that I’m aware of, but I don’t have a large number of random strangers I’m willing to send arbitrary amounts of cash to. ![]()
Fairs.
Try sending to their account number and sort code and see if that works?
have you both enabled payments with friends in you privacy and security settings ?
Good question. I didn’t notice the USA tag ![]()
It feels to me like it is a bug related to the nearby friends feature. My friend sent $5 to me using it to see how it worked, and I was going to send it back. However, I was unable to send it back via any methods in the Android application, eventually, they requested $5 from me and that worked. The process of requesting money without using nearby friends also added them to my contacts list which they weren’t previously. Seems like a flow that hasn’t been fully flushed out ![]()