I’ve signed up but am stuck on the “Invite 3 friends” screen and it doesn’t tell me my place in the queue for a card. A friend told me that it would. Thanks
Could you post a screenshot of your screen?
I’m having the same issue, on iPhone
Cannot for the life of me work out how to get an image on here. Sorry.
What is my Blocked Amount Correction referring to?
Android Pay 2
Thanks, I have different screen options than that including a right hand bottom upload button but it just show code when it says it’s finished uploading. Don’t worry, not much you can do, hopefully someone else will post a screen shot soon
Can you try reinstalling the app for us.
The other reason your waiting list number isn’t displayed could be because the waiting list has been suspended for Android users
From yesterday’s blog -
Short waiting list
We’ve been working hard to send out more and more cards to people on our waiting list. The good news is that we’ve now got the wait for a card down to just 1–2 weeks; and, if you bring your friends along too, you can get it even sooner. Signup is open to anyone over 18 in the UK, so please join and claim your Monzo beta card!
If that is the reason, I expect someone from Monzo will confirm that soon.
Re-downloaded, same screen. It did have a button “notify me when I’m at the front of the queue” or similar, but now just shows that screen. Is this right, no countdown just wait for notification? If so fine, just want to make sure I am actually in the queue.
Also I am iPhone not Android
If you don’t hear from anyone at Monzo here, contact the support team, from Help in the app or email firstname.lastname@example.org & they should be able to give you a definitive answer on this.
Please do share it here, for anyone else who has this question, too.
iPhone here as well. I’ll send an email over as mentioned below
@dazuk I’m afraid this confusion is totally our fault. We are tuning things behind the scenes to be able to send cards at a better rate and maximise our expansion. Because of that now we have 2 versions of the app running in parallel, some people get one that shows you the waiting list position and others don’t.
The output is the same though. Currently, if you don’t invite the 3 friends you’ll get a card too just by waiting a bit. If you don’t want to wait… well, you can invite 3 friends
Am I actually in the queue/signed up?
Have Not Skipped the Queue After Inviting 3 Friends
Known Issues + Bugs iOS Specific
New Card Delivery Time
Cannot see my place in the queue 2
Referred friend got card before me
Inviting Friends & Queue Position
Great, thank you. Will we get an email when we are at the front of the queue?
You’ll get a notification. In case you didn’t grant permissions for notifications then you’ll get an email
I’m at the same place but I don’t remember adding my address when I signed up. How will you know where to send a card to?
You only give Monzo your address once you’re at the top of the queue, as part of the same process where you deposit your first £100 so don’t worry
Nice one thanks for that mate