Can’t log in to my app

Hi, I have tried to log in to my Monzo app on my phone but every time they send me the email I don’t receive it, I’ve looked in spam, bin and everywhere in my emails I don’t receive the email! I need to get into my internet banking ASAP as I have bills to pay!

Do you use gmail, outlook or who for your email?

Login emails from monzo come from monzomail.com, some email clients bounce the emails sometimes. Add monzomail.com to your safe senders list, then try again.