Hi I cannot upload a video to confirm my identity, I’m prompted on my new Sony phone all permissions ok, I’ve reinstalled numerous time and tried off my tablet app and same reinstalled on the tablet also. The tablet app doesn’t prompt me to upload video, it’s just my phone.
It’s going to be something on your phone. Do you have any plugins/extra security apps or anything like that?
Hi no it’s just a new Sony phone all permissions are fine It still won’t work
What make/model? So I know which one to avoid if I ever go back to Android, I always go with Samsung anyway, sometimes Google pixel
No nothing extra it’s a Sony Experia 10 V
I hope you’ve solved it, but this might help