When wearing headphones the cashing sound the app makes when receiving money is so extremely loud it nearly burst my eardrums, it is always on max volume no matter what the volume of the phone is.
It would help if you could say what phone you are using. At the very least whether it’s Apple or Android, as they are two different apps. Also if Android, someone might be able to advise you how to check other volume settings as they can be awfully granular.