Does anyone else find the app Notification sound really high pitched and hard on the ears? I don’t want to block notifications, but I can’t listen to that.
Do you know if Monzo ever reads these feedback comments?
EDIT: I’ve just sent an email to the app address. Maybe if they get enough complaints they’ll change it.
help@monzo.com
I would love it if we had a range of sounds to pick from. I agree with you, something smoother and more modern/cool would be appreciated.
I’ve just been on Chat with Monzo. They say they’ll pass on the complaint to the app design department, but I don’t know if anything will happen.
On some phones you can turn off the notification sounds for certain apps, but not on mine, unfortunately.
What phone have you got?
Xperia Z3
I’d have this entire track as my payment notification sound if I could 
Lol that is brilliant
IMAGINE
But in all seriousness a few sound options would be great.
Gets a vote from me 
I’m assuming you guys a talking about ios as android you can have custom sounds for incoming and outgoing payments.
Yeah, if you’re on Android you can change it to whatever you want via the Android OS notification settings.
I do think the default sounds could do with some rework though.
It’s now 2021.
In Android I have all notifications set to silent.
The damn money chime for incoming payments still goes off. Ffs. It’s damn annoying, especially when it happens at 6am!!!
I’m on android and I have my notifications set off on timer Do Not Disturb mode during my usual sleeping hours otherwise my phone goes mad in early hours of Pay Day with money coming in and going out.
Calls and messages are not silenced.
Can your’s do the same?
If your phone is set to silent and sounds come through, then you need to change the settings on your phone.
That’s not normal. My Android phone is always on silent/do not disturb and I don’t hear any money chimes.
Definitely double check your phone settings because it sounds like you’ve overridden something.
Just to chime in, my phone’s always on silent. Until someone posted the sound on this forum months ago I’d never heard it in 2 years.
Suspect you have a setting out of whack on your phone, as I never heard it.
I’m going to clarify myself.
My phone is NOT on silent. But I have all notifications sounds turned off. All apps acknowledge this. Monzo does not.
I should not need to sacrifice my phone ring tone being on loud just to disable Monzos notification sound.
No, I do not want to enable do-not-disturb at times as this contradicts the purpose of notification sounds.
Edit: resolved thanks to the post below 
Have you double checked that the account credited sound is set to ‘no sound’ in your phone notification settings, as mentioned earlier?
Here’s a screenshot
You are a superstar!!!
Thanks! I just needed to go one level deeper from the individual notification settings.
