Bug unable to send international transfer

I wanted to do an EU transfer via Wise, if I enter my pin or use my fingerprint this error appears and I cannot send it.

The error shown is pretty explicit. Did you use anything other than regular letters/numbers in the recipient details? It wouldn’t matter how you authorise if the details are not suitable.

Is your keyboard set to UK/English, not an EU format?

No I didn’t.

It’s set to UK. The error appeared when the pin pad popped up, so numbers only but also appeared if I wanted to authorize with my fingerprint.