Top tip: Save yourself future stress and just avoid Barclays.
Hate is a strong word, but from multiple experiences over the years, I can honestly say that Barclays is the only financial institution that I hate, and I have a story about mortgages…
We went to a broker for our mortgage, but it was our first home, and we didn’t have a big enough deposit for most houses we were looking at, so we only had 2 choices really which were both those ‘Lend a hand’ type mortgages where our parents could put up some money in a savings account to temporarily cover the deposit deficit. In hindsight, we should have applied to the banks direct, but instead we carried on with the broker who applied to Barclays on our behalf, and we were declined at the initial stage by Barclays (the stage before actually fully applying). I asked the broker if he could send through the forms he submitted to Barclays, and having read through them he had messed up the form completely (he had put our wages through as a totally different amount to what they were, considerably less)
I raised this with the broker, and his response was “oh yeah, Barclays online forms for brokers are terrible and you have to put things in an odd way for it to work”. Couldn’t fathom out why this was rejecting though - our credit scores were fantastic (high 900s, and we had no debt, good paying jobs etc)
So we decided to sack off the broker and go direct. Booked an appointment in branch with a mortgage advisor, went in, and decided that it would be upfront and honest to admit that we had technically already applied, but the form was submitted incorrectly. So we sat down, and the second I told him that, he literally sighed, closed the lid of his laptop, and sat there with folded arms.
He told me there was no point in applying because it would be no different. I hadn’t even gone into detail about what was wrong on the form that was submitted. He said that the rejection was probably due to our credit score. I showed him proof that our credit scores were fine, but he was not interested.
Anyway. Went over the road to Lloyds, who were lovely. Applied. Got accepted. The mortgage advisor at Lloyd’s said that Barclays must have been idiots as our scores were very high (Can’t remember what it was, but it had an ‘A’ in it for sure, ‘A’ something or other!)
So yeah. I say screw em. There’s other banks who will take Monzo… Lloyds do for one!