Balance not reflecting a bank transfer


(Charlotte Bridgeman Brady) #1

I made a bank transfer last night and it’s not reflecting in my balance. I called my bank and the payment has left my account but not showing on monzo card. How do I get this sorted


#2

Double check you have given your bank the right account number and sort code.
If it’s correct then contact the in app help chat


(MikeF) #3

Remember that bank transfers are not instant (even though they mostly appear to be) so there’s an outside chance it may just not have happened yet.


(Aled) #4

Drop Monzo a message in the app help section and they will do their best to help you