Bank transfers


(Graeme Philson) #1

Two friends attempted bank transfers into my card and although the monies left their account, it did not reach my Monzo card in the timeframe specified or indeed at all!


(Rika Raybould) #2

Hi, welcome to the community!

Bank transfers are processed daily, some time in the late mornings. If it hasn’t appeared after two working days, your best next step is to talk with in-app chat or email help@monzo.com. While the Monzo team do frequent this site, support have the tools and are able to help with account issues much better than any of the community here can.

Do let us know what happens though.