how will Monzo handle Asian style names? Our existing bank had a complete hissing fit when we set up my Asian wife’s current account, & again with our joint current account - & the issues still aren’t resolved. This is what I mean:
Western names are written in the following format:
Given name - Middle name - Family name
Asian style names are written in a totally reverse format (eg: on passports & ID cards):
Family name - Middle name - Given name
To add to this issue, in many Western cultures a wife will take her husband’s Family name when she gets married, but in many Asian cultures they keep their maiden name - although any children get their father’s family name. Because of this, I still don’t fully know if our existing bank have us recorded as married to each other or not.
Our existing bank currently have her Family name as her Given (first) name & her Given name as her Family name (this was the only way that they would give her an account, so we had no choice but to agree). This makes life really tricky as HMRC refer to her as “Mrs Family name” but the bank refers to her as “Mrs Given name”, & the paper bank statements are a vital proof of address & proof of ID document that we keep on having to use. This regularly causes me untold amounts of grief, as it throws a major spanner in almost every bureaucratic mechanism you can think of.
I am lucky enough to have just got my “Golden Ticket”, so I am in the process of getting my wife set up on Monzo, with a view to eventually ditching my old bank - as soon as we get things like joint accounts here & everything has properly stabilised. Naturally, as an Asian lady, my wife kept her maiden name when we got married, & has her name is written in the Asian format in her passport and ID card.
So, can you organise your systems so that they understand that the standard Western format for writing down names isn’t actually a global standard? We’re just about to find out, as we’ll be setting up her Monzo account later today, as I’ve just pressed the button to use our Golden Ticket…