Just a bit of feedback really. I got married last week and my other half, who I managed to sign up to Monzo a few weeks ago, contacted customer support to discuss changing her surname today.
She was told she needed to send a copy of the marriage certificate, some form of ID with her old surname on and some form of ID with her new surname on which will probably be a few weeks away (getting new passport or driving license takes some time).
As a comparison, with HSBC she just had to show our marriage certificate,and the changed it there and then. Seems to me a bit strange that Monzo require someone else to have done the surname change first before they’ll accept.
May be due to it being a prepay card and could be different for CA.