I’m using iOS 16 and basically what keeps happening is every time I send myself the magic link to sign in to the app I click it and it takes me to the app login page again and again. I tried the mail online and made sure it’s not in the junk folder, deleted the app, reset the session via settings. Nothing seems to work. I click sign in, enter my email address, get the link, click it and it takes me back to the sign in page.
Nothing is working.
Hope someone can help.
I am currently also awaiting support from Monzo about about 2-3 days now.
If you haven’t already done so, delete all the magic link emails in your inbox, in case your email software is trying to be clever and threading things together and you’re accidentally using an older link.
I am using the correct email. It’s not in the junk folder it’s in inbox. I deleted the app. Turned it into airplane mode turned off the phone and turned it back on turned the Wi-Fi etc back on and downloaded the app again. Nothing it’s the same.
Funny thing is it’s working on my iPad same Wi-Fi, same iOS 16.1. Nothing is different.
It’s the correct email because currently I am “iPad banking” with Monzo since the iPhone app isn’t working. so it works there. My iPad and iPhone have the same setup, same ids etc because iCloud. Also I update them at the same time etc so I really don’t know what the issue is.