I only use Monzo when I’m going abroad so I always get a little rusty with it. Anyway I tried to sign into my account, entered my e-mail address and verified it, entered my address (which I thought was a little odd) and when I got to the phone number page, I realised my account was with a different e-mail address and this page was trying to get me to sign up.
No problem, I thought, but now the app is stuck on the new account ‘enter your phone number’ page. I have tried closing the app, turning my phone off and on again, updating the app and even reinstalling and I’m still getting this page. I don’t want to enter anything because I don’t need a new account and the phone number would clash with my current account anyway!
Anyone have any ideas of what I can do to sort it out? I know it was my own fault for being a numpty, but I’m desperate now to get my card sorted before I leave the country in a few hours (eek!)
Edit: I’m using iOS