App stopped at identity verification

Hi everyone,
I just downloaded monzo and trying to sign up for an account. However, the moment I choose the country for the photo ID the app crashes and stops working. I uninstalled and reinstalled a few times however it’s the same. Anyone has a similar problem and knows how to fix it? I emailed them and texted in the chat on the app but no one responded.

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Support are swamped at the moment. It might be best to email hello@monzo.com - unfortunately there isn’t much we’ll be able to do to help!

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