A few friends of mine told me about Monzo, so I thoughts I should give a look at it.
I downloaded the app yesterday after a friend sent me a magic link.
I did set up my account and I’m stuck at the “verifying identity” screen.
I did send a picture of my Passport and a 5 seconds videos. It says it shouldn’t take more than 5 or 10 minutes, but it has been 12 hours now! What should I do?
I tried uninstalling and reinstalling the app but funny enough when I put my email address, it goes straight to this same “Verifying identity” screen…